where we are?
Visit our office at the address Milana Rakića 1 every working day from 08:00 to 16:00
Thanks to your questions, suggestions and complaints, we strive to improve our services, and your compliments motivate us to continue to work well.All questions, suggestions, objections and compliments regarding the business of Kristal invest jsc you can send to us by e-mail, mail or in person at the premises of Kristal invest jsc at one of our contacts.
The objection to the work is submitted in writing in one of the official languages in use in Bosnia or in English by registered mail, fax, e-mail or directly at the Company’s premises.Kristal invest will send an official response to your complaint to your e-mail address or your home address within 8 days, if you so request.
In the event that the complaint resolution process takes longer than 8 days, Kristal invest will notify you that the complaint has been received and will be resolved as soon as possible.